DELIVERIES & STORAGE

1. You represent and warrant that any items you ask us to deliver or store does not contain illegal drugs or other substances, illegal drug paraphernalia, weapons or other contraband of any kind.

2. Free Your Arms assumes no responsibility or liability for the following items WITHOUT ADVANCED NOTICE BEFORE BOOKING: money, negotiable papers, securities, business documents, irreplaceable books, manuscripts, publications, photographic or electronic equipment, computers, computer hardware or software, jewelry, watches, eyeglasses (prescription or non-prescription), silverware, china, precious metals, heirlooms, furs, tobacco products, antiques, artifacts, paintings and other works of art, medicines, human organs, or any similar valuable or fragile items. 

3. The Storing Party shall defend, indemnify, and hold harmless Free Your Arms, its officers, officials, employees and volunteers from and against any and all claims, suits, actions, or liabilities, or for loss or damage to property, which arises out of The Storing Party's use of The Free Your Arms Delivery services, or from the conduct of Free Your Arms business, or from any activity, work or thing done, permitted, or suffered by The Storing Party in or about the Premises, except only such injury or damage as shall have been occasioned by the sole negligence of Free Your Arms.

4. In the case of damage, delay or loss, FYA will compensate the customer up to $200. A report must be filed online or in person. Such report must be filed within thirty days after your drop off time. FYA will not be liable for loss or damage unless such damage is caused by our negligence. FOR COVERAGE NEEDED OVER $200 PLEASE INFORM US BY EMAIL SERVICE@FREEYOURARMS.COM

5. There will be no refunds issued for changes or cancellations made within 60 minutes of your pickup time.

6. PLEASE HAVE ALL INVOLVED PARTIES AND ITEMS READY WHEN THE COURIER ARRIVES, There is a $5.99 per 5 minutes waiting fee for deliveries or storage visits.

7. All deliveries automatically get billed at an hourly rate if the delivery is not completed within 30 minutes of the scheduled pickup time.

8. All items must be securely WRAPPED, sealed and lids securely fastened. There will be a $9.99 packing fee for each item we have to pack or repack.

9. There is a $25 late after 10 days of storage without payment and your items will be placed on auction after 30 days without payment.

10. there is one appointment only 15 minute visit allowed per month to our storage facility, call us to schedule.

11. For each additional delivery request you will need to contact us through SERVICE@FREEYOURARMS.COM or call us at 844-448-3547

By scheduling a delivery with us you agree to all of the above. 

• Plus $14.99 Manhattan Up to 59th street
• Plus $14.99 up to 96th street
• Plus $14.99 up to 145th st
• Plus $14.99 up to Inwood/South Bronx
• Plus $4.99 walkup per flight of stairs